How to run a great one-on-one
- Protect the time. Reschedule if you must, but don't cancel.
- Let them go first. Their topics come before yours.
- Listen more than you talk. Aim for them speaking at least half the time.
- Ask for feedback on yourself. Then act on it, visibly.
- Write down action items. Yours included, and review them next time.
Good one-on-one questions
- What's the best thing that happened at work this week?
- What's taking more energy than it should?
- Is there anything you need from me that you're not getting?
- What would make the next month a success for you?
- Is there a skill you'd like to build this quarter?
Keep a running record
The value of 1:1s builds over time. Keep one running document per person, newest meeting at the top. In BOO Workspace, link it to a private board, and recurring meetings carry open items forward so promises made in a 1:1 don't quietly disappear.